Refund policy

Return & Refund Policy – Recart

At Recart, we value your trust and aim to provide a smooth shopping experience. If you are not satisfied with your purchase, please review our policy below.

1. Returns

• You can request a return within 7 days of delivery.
• To be eligible:
• Item must be unused and in original condition
• Must include original packaging
• Proof of purchase is required

2. Non-Returnable Items

• Personal care products
• Perishable goods
• Items marked as Final Sale

3. Damaged / Wrong Products

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery
• Provide clear photos or unboxing video
• We will offer a replacement or full refund

4. Refunds

• After receiving and inspecting the returned item, we will notify you
• Approved refunds are processed within 5–7 business days
• Refund will be sent to your original payment method

5. Shipping Costs

• Return shipping cost is paid by the customer
• If the product is damaged or incorrect, we will cover the shipping cost
• Original shipping charges are non-refundable

6. Order Cancellation

• Orders can be cancelled within 12 hours of placing the order
• Once shipped, orders cannot be cancelled

7. Contact Us

For returns, refunds, or any questions:

• 📧 Email: recart530@gmail.com
• 📱 WhatsApp: +91 6282 526 405
• 📸 Instagram: recart._

Optional (Stronger Protection – Recommended)

You can add this line if you want stricter control:

• “Returns are not accepted for change of mind or incorrect orders placed by the customer.”